Digital Directory Management

Take Control of Your Business Listings & Build Stronger Customer Interactions
Accurate listings are critical
When was the last time you checked how your business appears online? If you’ve ever come across outdated hours, an old phone number, or even the wrong address, you know how frustrating it can be — both for you and your customers. For small businesses in Vermont, where personal relationships and local trust drive success, getting these details right is crucial.
That’s where the Addison Independent’s Digital Directory Management platform comes into play.
Why keeping your listings updated matters
Your business information is scattered across countless platforms — from Google and Facebook to Apple Maps, Yelp, and Bing. Ensuring your details are accurate on all of them can feel overwhelming, but it’s essential. Digital Directory Management helps you control your name, address, phone number, business hours, and more, making sure your customers always find the right information, wherever they look.
For small businesses, staying visible online isn’t just about clicks — it’s about nurturing the personal connections that keep loyal customers coming back.
The danger of outdated or inconsistent listings
When your information is incorrect or inconsistent across platforms, it confuses customers and can lead them to shop elsewhere. Studies show that 80% of people lose trust in businesses with inaccurate online information.
In our community, where customers value personal connections and recommendations from friends and family, even a small error could mean losing someone’s business for good.
Ready to Take Control?
Increase Your Online Visibility
Enhance Your Reputation
Keep Customers Informed & Engaged
Simplify updates with one easy platform
The Addy Indy’s Digital Directory Management platform allows you (or us!) to update your business information across dozens of sites at once, saving you time and ensuring accuracy. This helps:
Keep your business information consistent and up-to-date
Improve your local SEO so your business ranks higher in searches
Drive more website traffic, phone calls, and foot traffic to your door
When every customer makes a difference, accurate listings aren’t just helpful — they’re essential.
Build trust and stay connected
When customers can easily find the right information about your business, they’re more likely to visit, trust you, and recommend you to their network. Whether you’re adjusting your hours for the season, announcing a new product line, or moving to a new location, directory management helps you keep customers in the loop.
In Vermont, it’s all about relationships
We understand that business is personal. Customers want to know who they’re buying from and value the relationships they build with local businesses. An accurate, up-to-date online presence doesn’t just make your business easier to find — it strengthens those personal connections that set your business apart.

Package Options
Our Digital Directory Management platform includes the features and tools businesses need to get discovered online, connect with customers, and attract new business.
To offer maximum accessibility, we provide packages at various price points and let you choose your level of platform interaction (which is handy if you’re not tech savvy or simply don’t have the time to manage about your digital presence!).
Basic Package
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Listing Management
In addition to keeping track of where your business information is listed, you also have to control what is listed in those locations. The IDM platform lets you track and update all your digital directory information with just a single click.
Essential Package
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Listing Management
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Reputation Management
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Social Media Monitoring
In addition to keeping track of where your business information is listed, you also have to control what is listed in those locations. The IDM platform lets you track and update allyour digital directory information with just a single click.
Customers are your most important source of feedback. Their ratings and reviews can make or break your reputation. With the IDM portal, you can easily view and respond to customer feedback across all major review sites.
You know that quality, frequent posts boost brand awareness and engagement deepens customer loyalty. But it seems like there just aren't enough hours in the day to manage it all... until now. You can manage every network at once with the IDM portal.
What Our Customers Are Saying

FAQs
Accurate online listings help customers find you easily and build trust in your brand. Having consistent, up-to-date information increases your visibility, improves your local Search Engine Optimizaiton (SEO), and drives real-world traffic to your business.
We manage your business information across 40+ platforms including Google, Facebook, Apple Maps, Yelp, Bing, and more. This ensures your business shows up accurately wherever your customers are searching.
Your listings are continuously monitored and updated in real-time. If you need to make a change to your business hours, phone number, or address, we push that update across the full network so your information stays current everywhere.Your
Yes!
We offer two packages, Basic ($59/month) and Essential ($99/month). Both packages have a one-time $150 setup fee.
If your business depends on being found locally, this service is for you!
Not necessarily. While a website can enhance your online presence, our directory management service helps customers find you through the platforms they already use every day. However, if you’re interested in maximizing your online presence with a new website, we do that, too!
We proactively monitor your listings and suppress unauthorized changes. If a third party tries to alter your business information, our system detects it and reverts it to your verified details.
Yes! During onboarding, your dedicated digital marketing expert will help you decide on a reporting schedule that works best for your business.
Absolutely, your level of interaction with our Digital Directory Management platform is completely up to you. If you’d like to be hands-on and manage updates yourself, that’s great! If you’d like us to handle all updates for you, that’s great, too!
Reach out to us here!
Digital Doesn't Have to Be Hard!
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